Shipping
Our shipments can be made worldwide by Post Air Mail and DHL Express.
Each order may take 1-3 business days to be processed, although in most cases we just need a day to process your order. This time period is independent of the submission period, so if you want to get an idea of the time of delivery, consider the statement below:
Processing time + Shipping time = Delivery Time
Time of delivery: Shipping and Estimated Delivery: 10 - 15 days
Once your order is shipped you will receive notification via email. Orders shipped will be provided with a tracking code if desired. In some cases there may be unexpected delays. If a long delay in processing your order is given, will be notified via email or by telephone.
Please remember that both your order and any information within your order can not be changed after conducting the shipping package. We understand that sometimes you want to change or cancel your order, but be sure to do it in time, please.
Return
Your Satisfaction is Guaranteed to buy through our website. The return of the defective products will be accepted as long as a request is issued within a range of 30 days from the day you received your order. The products can also be accepted for reimbursement to the extent they have never been used and a request is sent to within 15 days from the day you received them. Shipping charges are not subject to refund.
We check our products before putting them on sale. Prior to returning any order, inspect every part of the order. If you have questions about using our products, please contact us, we will be happy to help. Our website is not responsible for any damages caused to people during or after use of the products.
Change
Defective products can be exchanged for another copy of the same model as long as a request is sent to within 15 days from the date you received your order. No changes will be accepted beyond this period of 15 days. Shipping charges are not subject to refund.
Reimbursement
Products may be recoverable if:
1. A request is sent to within 15 days from the date you received your order.
2. The product has not been used.
3. All shipping material, with package, accessories, and supplies are included in the return.
4. The shipping package is paid by the customer.
Any product that does not meet the above conditions are subject to a charge for return shipping charges.
No refund for damaged products or those missing in the original packaging will be accepted. If the client does not lend itself to pay the shipping charges, not for repayment.
Refund will be given following the same form used for the purchase, and will be made within a period of 14 days usually.
For any other question, please feel free to contact us.
